Need Support?

We are available from 8:00 AM – 5:00 PM Central Time Monday-Friday with the exclusion of most Major Holidays with a Customer Service Staff and Technical Assistance:

Phone: 877-435-0670
International: 972-235-0670
Fax: 972-235-0890

Email: [email protected]

Refund Policy

To get a REFUND on a product, you must call Intrasonic Technology, at 877-435-0670 and request and RMA.

Write the RMA# on the box and ship it to:

Intrasonic Technology

9525 Forest View St

Dallas, TX 75495

Upon receipt of your Return you will be issued a full refund if:

The product returned is within the Warranty Period

The Product is in Excellent Condition with the Original Packaging when sent to the customer.

Warranty Information 

Intrasonic Technology warrants its products to be free of manufacturing defects for two years from the date of closing or actual installation with the exception of Speakers which carry a 10 year limited warranty. This warranty only applies to products purchased from authorized dealers and distributors. If proof of installation cannot be supplied, the manufacturing date code may be substituted. Refunds are available by calling our office and requesting an RMA to be referenced on the box upon sending the product back. 

This warranty extends to the original user or subsequent owner of the product during the warranty term. Intrasonic Technology will replace or repair the product at its option at no charge with a rebuilt or new product. All products with manufacturing defects must be returned to Intrasonic Technology.  *Full warranty description included in product manual.

If an Intrasonic Technology product is determined to have a defect, please call our toll free number (877-435-0670) before any attempt to dismantle or repair the product.

Any attempt to dismantle or repair the product will void the warranty. An RMA (Return Material Authorization) will be required prior to returning a product to Intrasonic Technology for a Refund.

To obtain and RMA number, call our toll free number (877-435-0670) and speak with a customer service representative. All products returned without an RMA number will be refused.

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Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Intrasonic Technology. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Intrasonic Technology, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Intrasonic Technology has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
Intrasonic Technology’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Intrasonic Technology does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Intrasonic Technology. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.